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Hello, we're Lovehoney...
And we're the sexual happiness people, and we make a fun, fulfilling sex life available to everyone. We're the global leader in sexual happiness and ship orders in discreet, boring brown boxes direct from from our warehouse in Brisbane, straight to your door.
Back in 2002, buying a sex toy used to involve being confronted by seedy, male-centric websites with in-your-face, pornagraphic images and packaging. But colleagues and friends Neal Slateford and Richard Longhurst decided it was time things changed, and a new era of sex toy shopping began.
Fast-forward 15 years from our humble beginnings with a single computer in Richard's flat, and you could say we're very (very) proud of what we've achieved so far. Here's a brief history of Lovehoney:
The History of Lovehoney in 4 Minutes
We celebrated 15 years of sharing sexual happiness in 2017. Want to find out what where it all began and what we've achieved so far? Watch the short film above. We just want you to be happy...
Making customers happy is what makes us smile. And here's how we do it:
- An international team of 300 (and growing) staff members to advise, pack, pick and ship your orders.
- We've won awards for our incredible Customer Service (you can read about all our awards here) and are proud to be open 24 hours a day, 7 days a week.
- Over 220,000 customer reviews
What makes us different?
Our delivery and returns policy sets us apart from our competitors.
- We have a 30 day free returns policy and a 1 year product guarantee
- All our parcels are tracked as standard (meaning no lost parcels), and if you place an order before 5.30pm it'll be dispatched the same day.
- Having an account also means you earn loyalty points with each shop - you get 2,500 just for joining - and other Perks including money off vouchers, birthday and anniversary discounts and free delivery.
- Our team are on hand to help, no matter how small the query, and we even have English, French, German, Dutch, Spanish and Welsh speakers manning the phones and emails. If you'd rather chat in another language, just let us know and we'll see what we can do!
No other company in our industry offers this level of commitment to customer satisfaction.
Our brands
We develop unique, innovative sex toys and sexual wellbeing products, and have teamed up with some of the most fun and exciting brands out there to bring you the very best of sexual happiness. Here are just a few of our line-up:



















