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  1. Returning an Item to Lovehoney

    Your contact info
    Your return
    1. It will have 8 digits. Don't worry if you don't know it.
    2. The toy you choose must be the same price or less. This Promise does not apply to lingerie, bondage items or lubricants.
      We're very sorry something was wrong. Please give us as much detail as possible.
      You may return unopened items within 30 days of purchase.
    3. If you are exchanging a product, please enter the name or code of the alternative item that you would like.

    See our address and other contact information.