Returning an Item to Lovehoney
If you want to return an item to Lovehoney, please complete the form below. It will help us process your returned item much quicker.
If your item is faulty
Please contact Customer Care for further instructions.
Please DO NOT return faulty items without contacting us first.
Returning Special Offer items?
Read our Special Offer Terms & Conditions to find out what happens when you return an item which was purchased as part of a promotion.
If your item is in working condition, but you've changed your mind
Please go ahead and fill in this form:
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